August Webinar: Medical Declination Madness!!

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Time is running out!  Have you registered for this month’s HUB University webinar?  It’s happening at 2 PM on Tuesday, August 23rd.

These are the topics we’ll discuss:

  • Entering a medical declination into the system
  • Processing qualifying events with medical declinations
  • Capturing all medical election information

Webinar Details:
August 23, 2016 2:00 – 2:45 CDT

Presenters:

Amber O’Reilly
Trainer, Benefits Technology
Vimmy Patel
Training Coordinator, Benefits Technology
Natalie Cleaver
Client Services Team Lead, Benefits Technology

CLICK HERE TO REGISTER!

Intermittent Slow Response Times

Currently THEbenefitsHUB is up and running but is experiencing intermittent slow response times. We are aware of the issue and are working hard to restore full services as quickly as possible.

If you have any questions, please do not hesitate to contact us!

UPDATE!

The enrollment season is at a fever pitch!  We planned for a very large number of logins today, but are currently experiencing twice that number. To provide the best enrollment experience for everyone, we need to make adjustments to the system right away. These adjustments include limiting the number of simultaneous logins.

These adjustments are scheduled for today at 12:15 PM, which requires us to restart services. The system will be back online on or before 12:25 PM.

We anticipate this will have significant improvement on overall enrollment experience.

ID: [IntermittentSlowResponseTimes_8-19-2016]

Services Restored!

There was recently an issue where some users were experiencing interrupted login sessions. This issue has been resolved.  All maintenance is complete, and full services should be restored.

If you have any questions, please feel free to contact us!

ID: [ServicesRestored_8-17-2016]

Services Restored!

The earlier issue users were experiencing has been resolved.  All maintenance is complete, and full services should be restored.

If you have any questions, please feel free to contact us!

ID: [ServicesRestored_8-16-2016]

Intermittent Slow Response Times

Currently THEbenefitsHUB is up and running but is experiencing intermittent slow response times. We are aware of the issue and are working hard to restore full services as quickly as possible.

If you have any questions, please do not hesitate to contact us!

ID: [IntermittentSlowResponseTimes_8-16-2016]

Special August Payroll Webinar: Making Payroll Easier For You!

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Time is running out!  Have you registered for this month’s Special Payroll webinar?  It’s happening at 2 PM on Tuesday, August 16th.

These are the topics we’ll discuss:

  • How to run a payroll report from THEbenefitsHUB
  • How to run a companion report
  • Other payroll tips and tricks

Webinar Details:
August 16, 2016 2:00 – 2:45 CDT

  • TxEIS: 2:00 – 2:15 PM
  • Skyward: 2:15 – 2:30 PM
  • Standard Payroll: 2:30 – 2:45 PM

Presenters:

Amber O’Reilly
Trainer, Benefits Technology
Vimmy Patel
Training Coordinator, Benefits Technology
Amanda Adams
Implementer Team Lead, Benefits Technology
John Nash
Account Representative II, Benefits Technology

CLICK HERE TO REGISTER!

Study Hall: All Things TRS

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Time is running out! Have you signed up for this month’s special Study Hall webinar? It’s happening at 2 PM on Thursday, August 11th.
These are the topics of discussion:

  • How to manage TRS in THEbenefitsHUB
  • The ins-and-outs of TRS Shared Medical plans
  • How “Active COBRA” and Court Ordered Dependents works in all of this

During this webinar, we will not discuss coverage, claims, or Wellsystems/Aetna specifically.

Webinar Details:
August 11th, 2016 2:00 PM – 3:00 PM CDT

Presenters:

Amber O’Reilly
Trainer, Benefits Technology
Vimmy Patel
Training Coordinator, Benefits Technology
Amanda Adams
Implementer Team Lead, Benefits Technology
John Nash
Account Representative II, Benefits Technology

Services Restored

The earlier issue users were experiencing has been resolved.  All maintenance is complete, and full services should be restored.

If you have any questions, please feel free to contact us!

ID: [ServicesRestored_8-10-2016]

Unexpected Maintenance

Currently THEbenefitsHUB is up and running but is experiencing slow response times. We are aware of the issue and are working hard to restore full services as quickly as possible.

If you have any questions, please do not hesitate to contact us!

ID: [UnexpectedMaintenance_8-10-2016]

August Webinar: Medical Declination MADNESS!!

Benny - Webinar Pic

Do you know how to process a qualifying event on a medical declination, or have you received questions about how to enter a declination in THEbenefitsHUB? Don’t worry, we’ve all been there.  Join us for a 45 minute webinar where we will be discussing these kinds of subjects and more.

These are the topics of discussion:

  • Entering a medical declination into the system
  • Processing qualifying events with medical declinations
  • Capturing all medical election information

Webinar Details:
August 23rd, 2016 2:00 PM – 2:45 PM CDT

Presenters:

Amber O’Reilly
Trainer, Benefits Technology

Vimmy Patel
Training Coordinator, Benefits Technology

Natalie Cleaver
Client Services Team Lead, Benefits Technology

 

CLICK HERE TO REGISTER!